This document explains how ‘Marta Piechowicz Psychotherapy London’ uses any personal information it collects about ‘you’.
I follow the law, and the codes of practice set down by the Health and Care Professions Council (HCPC) and the British Psychological Society (BPS). I am registered as a ‘data controller’ with the Information Commissioner’s Office (ICO). I am committed to protecting your personal information at all times and to taking all actions necessary to ensure that your personal data is processed lawfully and in a transparent manner. This privacy notice is provided in line with General Data Protection Regulation (GDPR), and the Data Protection Act 2018.
What information I collect about you?
I may keep personal data, e.g. your name, address and email address, phone number, GP contact details, videoconference ID (if online therapy).
I also keep sensitive data e.g. gender, financial information, signed therapy client agreement, therapy records.
I may also keep information regarding our emails and text messages exchange.
If you are a parent seeking psychological services in relation to your child, then I will gather this information relating to your child as well. I will only ever collect information about you, or your child, in accordance with offering you safe and professional psychological services.
Why do I keep personal information?
I keep information about you in order to provide you with a service. I cannot work with you unless you allow me to keep records. I need to collect personal information to offer safe and professional psychology services.
I have a legal legitimate interest for keeping data. I am registered with the Information Commissioner’s Office (ICO) to do so. My professional registration requires me to keep information about my clients and the work that I do.
How I use the information I collect about you?
I use information about you:
(1) to provide you with services,
(2) for billing and processing payments,
(3) to help prevent serious harm.
How long do I keep data for?
I keep client data throughout the time of their therapy, in line with professional guidance, for 7 years after the work has ended.
Who I might share personal information with?
All information I collect is kept confidential and private, with a few rare exceptions, summarised here.
I am professionally required to engage in clinical supervision of my work. Therefore I may discuss my clients with my supervisor. When I do so, I will use only first names. Accessing supervision ensures that my clients get the most professional, safe and effective service from me possible.
I also have a legal obligation to share any information in cases of significant concern about your safety or that of others.
I can also share information with another party if you request that I do that (e.g. if you wish me to write to your GP).
Where do I store information about clients?
I keep information that I collect in a paper file, on my mobile phone, on my laptop and in my email systems. I also have business pages associated with Facebook and LinkedIn. If you are active on those platforms and for e.g. comment on my posts, then I will necessarily have access to some information (i.e. your username, etc.). However, I do not process this data any further.
How do I protect the information I collect?
All electronic devices and programs that I use are password/passcode/Touch ID protected. Neither my computer, nor my phone are shared with anyone else, unless it is required by a technician for maintenance. All paper records paper, e.g. your session notes are stored in a locked cabinet.
What are your rights?
Under GDPR you have the right to:
- be informed if your personal data is being used
- request a copy of your data free-of-charge, and to have inaccurate information corrected
- be forgotten and your personal data destroyed, in some circumstances
- complain if you think that I am acting unlawfully. You can complain to the Information Commissioner’s Office (ICO) if you think that I am acting unlawfully: visit ico.org.uk/concerns or phone 0303 123 1113.
Please visit ico.org.uk if you would like more information on your rights.